you are here:

HSD guarantees spare parts, services and products delivery, in compliance with the provisions protecting the community

Pesaro, 26 March 2020 - HSD SpA, through the Management Committee, implements the urgent measures to contain the infection from COVID-19 on the whole national territory, issued by the Prime Minister on Sunday 22 March, and to the similar regulations prepared in the countries where HSD is present with its branches. The primary objective is to safeguard the health of its employees, those who interface with the company and the entire community,
Despite the stoppage of the production activity resulting from the new global provisions, the company continues to guarantee the full range of services, from after-sales to the shipment of spare parts, to hot line assistance to its customers worldwide and in total safety.

 “In the last days we have implemented and acted all the resources available to produce and ship products in Italy and worldwide and we are working synergistically with our network and our branches, ensuring business continuity for all our customers. We also have a stock of products in our warehouses in Gradara and in our branches in North America, Germany, China, and Korea to respond to the requests of our customers around the world and ensure their production continuity in this period. It is a strategic reserve that allows us to manage this moment without worry " said Fabrizio Pierini, CEO HSD Group.

The telephone support of the Gradara headquarters will be available from Monday through Friday with the following schedule and references:  08:30 AM, 13:30 PM at the following telephone number and e-mail addresses:
  • telephone                           + 39-0541-979001
  • hot line telephone               + 39-0541-979010
  • email spare parts     
  • email hot line            
  • e-mail service           

Commercial contacts are available, and the generic e-mail address is always active  

Via Pesaro, 10A
61012 - Gradara (PU) (Italy)
Tel: +39 0541/979001
Fax: +39 0541/979050
  HSD USA Inc.
4060 SW 30th Ave
33312 - Fort Lauderdale, FL (USA)
Tel: +1 954 587 1991
Fax: +1 954 587 8338
HSD Deutschland GmbH
Brückenstrasse, 32
D-73037 - Goeppingen (Germany)
Tel: +49 7161 956660
Fax: +49 7161 9566610
  HSD Mechatronics Shanghai Co. Ltd.
1279 Huadong road, Pudong
200131 - Shanghai (China)
Tel: +86 21 5161 9991
Fax: +86 21 5866 1237
HSD Mechatronics Korea LLC
414 Tawontakra2, 76 Dongsan-ro, Danwon-gu, Gyeonggi-do
Ansan-si 15434 (South Korea)
Tel: +82 31-380-8161
Fax: +82 303 3443 8161
  HSD SpA, Taiwan Branch
No. 9, Ln. 98, Gongyequ 1st Rd., Xitun Dist., Taichung City 40767, Taiwan
Tel: +886 920 707703